Payment Methods and Tariff Pricing

Method of Payment

Collect on delivery (COD) customers can pay for their move either with cash, traveler’s check, money order, or cashier’s check. Personal checks are not accepted. Payment also can be made by The American Express Card®, Discover Card™, Visa® or MasterCard®. If you choose to use a credit card, you must arrange it with your move coordinator because authorization is required prior to loading. Credit cards are accepted only for interstate household goods moves within the continental United States.

Moves billed to an employer or corporation also require authorization prior to loading. Mergenthaler Transfer & Storage requires written approval from an authorized officer of the company which will be paying for the relocation. The written approval must state the name of the employee relocating, the dollar amount authorized or a statement that all charges related to the move are authorized, and to whom the invoice should be sent including name, title, address, phone and email.

Tariff Pricing

The Tariff is the list of rules, regulations, available services, terms and resulting charges used by all motor carriers which provide interstate transportation of household goods. The tariffs are published by each household goods motor carrier and includes its various services. This information is available for inspection at the office of the Household Goods Carriers Bureau Committee/American Movers Conference, 1611 Duke St., Alexandria, VA 22314 or at www.moving.org.