Step 7: Post-Move Survey

If you have moved across the country with Mergenthaler Transfer & Storage, United Van Lines will email you a Post-Move Survey to rate your move experience. On a scale from 1–5, with five being best, you will be asked to evaluate all involved in your move. If at any point your service falls below a five, please call your local Mergenthaler Transfer & Storage location and ask to speak to a manager.

Our Team is dedicated to your successful move, and will work hard to quickly resolve any issues that prevent you from rating our services as excellent. Often, a quick phone call can rectify and get you feeling great about your move.